FEATURES

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UNIFIED COMMUNICATIONS

  • Work from anywhere, anytime

  • Enterprise contacts and user presence

  • Softphone calling

  • Click to call

  • One, unified interface

  • Chat (individual, group, and private)

  • Eliminate costly, fragmented tools

  • Zero configuration

  • Video meetings with screensharing

  • Productivity enhancement tools, e.g. tasks, notes

  • Voicemail—vmail to email and vmail transcription

  • Call Recording

Call Center Employee

VOICE

  • Unlimited calling local and long distance

  • Contact Center with detailed analytics and reporting

  • Multi-layer auto attendant(s)

  • Dial By Name Directory

  • Hot Desking

  • Dynamic Caller ID

  • Text enabled DIDs supporting SMS

  • Find me/follow me (digital assistant)

  • Call routing based on business hours, after hours and holiday hours

  • Three and four digit dialing

  • Speed Dial

  • Page and Intercom

  • Holiday routing and holiday auto attendant

  • Caller ID Blocking

  • Call Park

  • Simultaneous ring

  • Electronic faxing; fax to email

  • Attended and unattended call transfer

  • Call Forwarding

  • Conference bridge

  • Call hold; customized music on hold

  • Commercial(s) on hold by location or call queue

  • Busy lamp fields (BLF)

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MOBILE APP

  • A desk phone in their pocket

  • Fully connected, wherever they go

  • Instant mobile onboarding (QR Code)

  • Simplified mobile onboarding

  • Enterprise contacts

  • Make and take calls on the go (from anywhere in the world)

  • Instant mobile onboarding (QR Code)

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STABILITY

  • A desk phone in their pocket

  • Fully connected, wherever they go

  • Instant mobile onboarding (QR Code)

  • Simplified mobile onboarding

  • Enterprise contacts

  • Make and take calls on the go (from anywhere in the world)

  • Instant mobile onboarding (QR Code)

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MANAGEMENT

  • Admin portal

  • Detailed call activity reporting

  • Call history

  • Paperless invoices

Unified Communications With Boomea